Terms of service
SECTION 1 – Access and Account
You must be of legal age or have permission from a parent or guardian to use our website. You agree to provide accurate and complete information when creating an account or placing an order. You are responsible for keeping your account information secure.
SECTION 2 – Our Products
We aim to display our products as accurately as possible. However, colors and appearance may vary depending on your device. We reserve the right to update product information, availability, or discontinue products at any time.
SECTION 3 – Orders
All orders are subject to acceptance and availability. We reserve the right to refuse, modify, or cancel any order if necessary. Please review your order carefully before completing your purchase.
SECTION 4 – Prices and Billing
Prices may change without notice. You agree to provide accurate billing and payment information for all purchases made through our website.
SECTION 5 – Shipping and Delivery
Delivery times are estimates only. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
SECTION 6 – Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of Velora Essentials and may not be copied or used without permission.
SECTION 7 – Optional Tools
Our website may provide access to third-party tools. These tools are provided "as available," and we are not responsible for their performance or content.
SECTION 8 – Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, services, or privacy practices.
SECTION 9 – Relationship with Shopify
Our store is powered by Shopify. While Shopify provides the platform, all products, services, and customer support are provided directly by Velora Essentials.
SECTION 10 – Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.
SECTION 11 – Feedback
If you submit reviews, comments, or suggestions, you grant us permission to use them to improve our products, services, and website without compensation.
SECTION 12 – Errors, Inaccuracies and Omissions
Occasionally, product information, pricing, or availability may contain errors. We reserve the right to correct these errors and update information at any time.
SECTION 13 – Prohibited Uses
You agree not to use our website for unlawful, fraudulent, abusive, or harmful activities or in any way that may interfere with the operation or security of the website.
SECTION 14 – Agents
If automated tools or software are used to access our website, they must comply with our requirements. We reserve the right to restrict or block unauthorized automated access.
SECTION 15 – Termination
We reserve the right to suspend or terminate your access to our website if you violate these Terms of Service.
SECTION 16 – Disclaimer of Warranties
Our website and products are provided "as available." While we strive for accuracy and quality, we cannot guarantee uninterrupted service or that the website will always be free from errors.
SECTION 17 – Limitation of Liability
To the fullest extent permitted by law, Velora Essentials is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
SECTION 18 – Indemnification
You agree to indemnify and hold Velora Essentials harmless from claims or damages resulting from your violation of these Terms or misuse of our website.
SECTION 19 – Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.
SECTION 20 – Waiver; Entire Agreement
These Terms, together with our policies, represent the complete agreement between you and Velora Essentials. Failure to enforce any provision does not waive our rights.
SECTION 21 – Assignment
You may not transfer your rights or obligations under these Terms without our written permission. We may assign these Terms when necessary.
SECTION 22 – Governing Law
These Terms are governed by the applicable laws of the country in which Velora Essentials operates.
SECTION 23 – Headings
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 24 – Changes to Terms of Service
We may update these Terms of Service from time to time. Continued use of our website after changes are posted means you accept the updated Terms.
SECTION 25 – Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Email: velora_essential@outlook.com
WhatsApp: +961 81 628 867